home warranty insurance for rental property

 

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The second company affirmed the opinion of the initial company. The claim was still denied. When I requested on numerous occasions for a written denial I finally received a statement claiming they denied the claim due to "lack of routine maintenance. " That is not the reason for the failure and can be certified by the two pool companies. I must note that the VERBAL reasons for denial and the WRITTEN reason are ALL DIFFERENT. I was looking at these services because we had to call out an electrician for an issue in our home, and the tech told us was $60.

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3 weeks ago, I called the claims dept. I explained the situation and asked to verify that the issue would be covered. I was told yes. So they send out the vendor and I pay the $75 copay plus tax. Vendor confirmed new toilet would be required and submitted the assessment for approval. Well, I call to get a status update today, to find out that the claim was not approved as of 6 days ago. They never had the courtesy to call and tell me or the vendor. I'm so frustrated with these people. They always find a reason not to approve claims, even though the initial call says it's a covered repair. I'm now out $80 some, because I had to pay their 3rd party vendor, still don't have a working toilet, and I have to now hire another plumber to come fix the issue. Our AC broke 2.

 

Blandit Etiam

They have done excellent work, come on time, and been very courteous. I pay the $75. 00 initial visit fee and the monthly fee and they have taken care of the rest on the 3 occasions that I have called. I really have had nothing but good experiences with HBW and would recommend them. So far, they have provided me with great peace of mind. My experience in submitting claims with 2 10 has been very good.